Wednesday, February 20, 2013

GOT OBSTACLES?

Musings on Management & Science

It's interesting how hard we work to make all things we work on perfect. I'm still guilty of it at times, but recently I was reminded how the obstacles we encounter in life, are often our greatest teacher.

My sons have both been working on their science fair projects. As one of the chief designers of that effort, I always try to make sure they are set up for success. My middle son, Josh, was studying "The Effects of Windmill Shapes on Harnessing Windpower." It was a simple experimental design; two windmills - one vertical, one horizontal in design, measure the output of electricity via an AMP meter. We ordered 2 commercially built devices to test.  Once the materials arrived however, I could tell, there were some big differences that might affect his experiment.

Josh had his hypothesis based on what all of his research had said and was convinced that the vertical windmill would outperform the horizontal. What happened was exactly the opposite, and at a ratio of 15:1. What? How did that happen?

The design of the vertical device was very different than the other.  It consisted of some heavy magnets running over wire coils on the turbine shaft to capture power, vs. a smaller motor enclosed in a plastic case with a wire running through it. These heavy magnets were an issue. They slowed the turbine down. This required Josh & my handy husband to reconfigure the design of the vertical windmill to then leverage the same motor as the horizontal one.  Once that was done, they ran the test again and the device performed much higher.  However, it still fell short of the horizontal windmill's effectiveness at a ratio of 3:1 and Josh's hypothesis was clearly wrong.

As I helped him put together his board for judging at the science fair I realized what made Josh's experiment most interesting was actually the obstacle he encountered along the way. He had so much more learning because of it. His project became less about what he was trying to do and more about what he learned through overcoming that obstacle. He had much more to talk to the judges about then just the results. He got to talk to them about what he learned and how he reconfigured the device to try to mitigate the differences to create a more sound expirament.

This is such a close parallel to our lives at work.  We set goals, we think we know what result we will get and often we run into obstacles.  What's important is what we do after that.  Josh could have just said - I was wrong - this one (the horizontal device) outperformed the other by 15:1.  Results were not what was expected. But he didn't and it is what made this project so great.  He got curious.  He investigated the obstacle and found a way to redesign the project to get better results.  Excited to say as well he earned his way to the State Science Fair.

It's always nice to have projects go perfectly. But I'm not sure we learn as much.  Obstacles are a part of our path.  For the employees we manage, helping them identify the issues, and reconfigure their plans may be the best learning for them and MORE IMPORTANT than the results they get. 

Get Curious. Figure out what each obstacle you and your team encounter has to teach you. It may be your greatest lesson.

What Obstacle have you faced that has taught you the most?

Thursday, February 14, 2013

SOME ASSEMBLY REQUIRED

Musings on Management & Talent

I was greatly inspired this week by our VP of Talent, Jeff Vijungco, who came into our management program to talk about Talent Leadership. What I love most about Jeff is his use of metaphors and his absolute passion and humor in all he does. Jeff shares many great pearls of wisdom, but one in particular caught me much by surprise and really framed up my world in an amazing fashion.

Jeff shared the story of how he and his daughter will go to Toys-R-Us to get her a reward. And his little 5 year old girl would start heading for the one toy, he didn't want her to choose. Why? Because all across the front of the box it said "SOME ASSEMBLY REQUIRED."

Haven't we all been there? I know for me every Christmas brings hours of "some assembly required" with the kids for me and my husband. The best toys always seem to require it. This Christmas for me was no different. Santa brought an "artist studio table" for my daughter that took hours to assemble. What's great though is that every day that I watch my daughter working at her table it brings me great joy and memories; memories not only about how excited she was to receive it, but the joy of building it together and the pure joy of her creating great masterpieces on it.

The same is true for the people we hire and bring onto our team. Sure, it is easier to hire talent that is ready now, no assembly required, but how long does that last? Often I find they become bored and I'm not as vested in their success because there is not a lot to contribute to them. Don't get me wrong, as Jeff says, there is very little downside - it works, it's ready now, plug and play. But there is also very little upside.

Many I know are frustrated at being "ready-ish". Ready to play bigger, with a strong desire to push the envelope, learn new things, and grow like mad all in an effort to make a big impact and deliver great results for the company and ourselves. Betting on talent is something that we should do more of. And YES, there is SOME ASSEMBLY REQUIRED. But that is the great part. Let's not forget that. The joy of watching things come together, of seeing the end result take shape, and the bonding, trust, and memories we make along the way are something I'd never trade.

So next time you are faced with a decision on whether or not to take on someone with potential, but not quite all the polish, get out your tools, and get ready for an amazing experience that will bring you and that rock star great joy.

Wednesday, February 6, 2013

HOLDING THE REINS

Musings on Management & Horses

My daughter is an avid equine fan.  I have to say I love watching this small girl on top of a 15 hand horse with such confidence. 

As I was watching her ride this weekend I was thinking about our power to weild great things with small gestures.  The way her hands are positioned on the horses neck, the slightest tug to the right or left on the reins commands great power.  How true that is in our own lives, yet I think often we are more intimidated by the thought of how powerful what we are trying to weild is vs. focusing on the smaller movements that will move it.

As managers, we have amazing power, and in many ways terrifying power.  Our teams look to us for guidance and direction in the present, for safety and security when things are tough, and for inspiration and vision to build the future.  As I work with many managers, I find them intimidated and a bit daunted by these demands and fearful of having that much power in one's life.  I think we need to remember it's not the BIG things that move our team, it's the smaller ones.  The words of appreciation after a meeting, the championing their strengths when we see them risk, the encouragement when they fail to focus on what they learned vs. the result. 

What are the reins you hold?  I challenge you to think about how you are holding them and to focus on the little movements that can help your powerful team move in the right direction and realize their potential.